Focus Point FAQ

I Made A Purchase I Don’t Want. Help!

Subscriptions are done through Apple’s payment system. As a result, if you need a refund, you need to contact them. Sorry.
If you just want to cancel a subscription, simply go to Settings –> Manage Subscription. Or you can select subscriptions from your iCloud settings in the Settings App.

Do You Have A Subscription?

Yes!

The app uses a premium subscription for some features to help support the continued development of the app. It costs me money and time to make the app, continue updating it and keep improving it. Subscriptions make sure that I can continue doing that.

What Do You Know About Me?

Not Much

Unless you contact me through the website, I don’t have any information about you that is personally identifiable. I collect limited analytics to make sure I know how the app is being used. I use a service called Telemetry Deck, who I selected because of their privacy focused approach. All information sent about your usage is randomised (so it can’t be linked to your purchase or your data) and never includes personal information.

I have some information about purchases to authenticate them, but these are also randomised.

What Kind of Information Do You Collect Then?

The information I collect is basic. Things like your operating system, when the app is used, and the language settings. The information is reported using a totally random ID so I have no way of identifying you personally.

What is Apple’s Privacy Report? What Do All Those Websites Mean?

Apple’s App Privacy Report can be found in Settings –> Privacy –> App Privacy Report.

The App Privacy Report allows you to see what services apps use and which web addresses are contacted.

The app accesses the following:
– gateway.icloud.com (Apple’s iCloud service)
– metrics.icloud.com (Apple’s metrics – only if you have opted in)
– api.revenuecat.com (Revenue Cat to manage subscriptions)
– nom.telemetrydeck.com (Telemetry Deck for app metrics)

None of these are third-party advertisers. None of them share your data or know who you are (apart from Apple).

None of these services can see your health data. Not even Apple. If you are particularly privacy conscious, I recommend Apple’s Enhanced Security. This will encrypt lots of additional data, including your backups.